LiveChat is a live chat app for customer support and online sales; designed to make it simple for you to connect with website visitors and convert them into customers.
It works in a simple way – you have a live chat window ready on your website, the customer wants to interact you for a specific reason, they receive quick, on-demand customer service that eases the concern or addresses the issue.
The LiveChat – CoreCommerce integration combines a variety of features into one seamless interface – you can assist multiple customers at the same time, ultimately leading to more sales. Quickly answer customer questions and solve problems with canned responses. Plus, you can set up automated messages to proactively contact customers when they get stuck on the checkout page.
You can also customize the chat window to better match your website, a short list of what you can personalize includes color themes, welcome messages and social media buttons. Additionally, LiveChat allows you to measure how well your live chat is doing and spot areas that can be improved through detailed reports.
Try LiveChat for free for 14 days.